Privacy Policy
Protecting your data matters to us. This policy describes which personal data we process when you use Peilo, for which purposes, and which rights you are entitled to.
This is a sample template and does not constitute legal advice. Please have this policy reviewed by a qualified professional and adapted to your actual operations before going live.
Data controller
The data controller within the meaning of the General Data Protection Regulation (GDPR) is:
Peilo GmbH
Musterstraße 1
10115 Berlin, Germany
Email: privacy@Peilo.app
You can reach our data protection officer at dpo@Peilo.app.
Scope
This Privacy Policy applies to our website, the dashboard, the API and all related services of Peilo (collectively, the “Service”). Linked third-party offerings are subject to their own privacy policies.
Which data we collect
Depending on how you use the Service, we process the following categories of personal data:
- Account data – name, email address, password (hashed), workspace information.
- Usage data – features accessed, configured prompts and engines, timestamps.
- Billing data – billing address and payment status (payment data is processed by our payment service provider).
- Technical data – IP address, browser and device information, log files.
Purposes & legal bases
We process your data to provide and improve the Service (Art. 6(1)(b) GDPR), to comply with legal obligations (point (c)), on the basis of legitimate interests such as security and product analytics (point (f)) and – where required – on the basis of your consent (point (a)), for example for optional cookies or the newsletter.
Disclosure to third parties
Data is disclosed only where this is necessary for the performance of the contract, where you have given your consent, or where we are legally obliged to do so. We have concluded data processing agreements pursuant to Art. 28 GDPR with our data processors (e.g. hosting, payment, email delivery).
Retention period
We store personal data only for as long as necessary for the purposes stated or as required by statutory retention periods. After termination of your account, data is deleted or anonymized within 30 days, unless a retention obligation prevents this.
Your rights
You have the rights to access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw any consent you have given at any time with effect for the future. You also have the right to lodge a complaint with a data protection supervisory authority.
Data security
We protect your data with technical and organizational measures, including encryption in transit and at rest, access controls and continuous monitoring. Learn more on our Security page.
Changes to this policy
We update this Privacy Policy when legal requirements or our processing activities change. The current version is always available on this page. If you have any questions, write to us at privacy@Peilo.app.